Troy Van Hauen, CEO, Accelerated Performance Technicians
Recent Stories by Troy Van Hauen, CEO, Accelerated Performance Technicians
Focus on First-Time Managers to Fire Up Your Business
Nov 21, 2018 by Troy Van Hauen, CEO, Accelerated Performance Technicians
Want to impact you team’s performance immediately? Focus on newly promoted, first-time managers.
Discovering Management Material
Oct 26, 2018 by Troy Van Hauen, CEO, Accelerated Performance Technicians
Ask questions that will help you complete the puzzle.
Use This Power Tool for Immediate Feedback
Sep 17, 2018 by Troy Van Hauen, CEO, Accelerated Performance Technicians
Here’s an exercise you can use right now for gathering and relaying feedback. The Start, Stop and Continue model (SSC) serves as a quick and clean way to look at service improvement,
Hire Quick-On-Their-Feet Learners
Mar 30, 2018 by Troy Van Hauen, CEO, Accelerated Performance Technicians
Employees who catch on quickly will save you money in the long run.
Hire Power: The Secret Employment Challenge
Jan 23, 2018 by Troy Van Hauen, CEO, Accelerated Performance Technicians
Troy Van Hauen says employers need to know the difference between "high potentials" and "high performers" when looking to hire as well as reward employees.
Are You Listening Now?
Nov 22, 2017 by Troy Van Hauen, CEO, Accelerated Performance Technicians
Just because somebody hears you doesn't mean they are listening to you. Active listening can help to build trust.
Hire Power: Look Through a Different Lens
Jun 16, 2017 by Troy Van Hauen, CEO, Accelerated Performance Technicians
Different generations have unique views on how the workplace should operate. Whose perspectives and values do you focus on when hiring employees?